OPID Core Features

OPID enables clinics to monitor their international patients even after they return to their home country. According to the Medical Tourism Association 2024 Report, 53.8% of patients worry about post-treatment follow-up when considering treatment abroad, and 20.2% cancel or avoid medical travel due to insufficient follow-up support. This highlights how critical structured post-treatment monitoring has become for international patients.

Through the clinic dashboard, healthcare providers can create treatment-specific symptom monitoring questionnaires that help track the patient’s recovery process.

Clinics can prepare predefined monitoring questions for different treatments and schedule them to be automatically sent to patients at specific stages of the recovery timeline. These questionnaires help the clinic systematically follow the patient's post-treatment condition and detect potential complications earlier.

Patients receive these questionnaires and can easily access them from their patient dashboard using their Patient ID and PIN. After completing the form, the responses are securely transmitted to the clinic, allowing healthcare professionals to review the patient’s condition remotely and provide guidance when necessary.

This structured follow-up process transforms traditional post-treatment communication into a systematic and trackable recovery monitoring workflow, helping clinics maintain visibility over patient outcomes even after the patient leaves the country.

OPID helps enable structured collaboration between the treating clinic abroad and healthcare providers located in the patient’s home country. In some cases, patients may require local evaluation, follow-up examinations, or supportive medical care after returning home. OPID facilitates controlled information sharing and coordination between healthcare professionals when such situations occur.

Through the platform, clinics can communicate with local healthcare providers, share relevant follow-up information, and coordinate the patient’s recovery process when necessary.

This collaboration can also take place with another clinic chosen by the patient, through the patient’s voluntary sharing of their Patient ID and PIN credentials, which remain fully under the patient’s control. This allows both clinics to exchange relevant follow-up information and coordinate aspects of the patient's recovery process when needed.

This collaboration allows the treating clinic to remain informed about the patient’s condition while enabling the patient to receive support closer to home.

By supporting clinic-to-clinic collaboration, OPID helps create a more connected care environment for international patients. Instead of leaving patients to manage post-treatment issues alone, the platform enables healthcare providers to exchange information and coordinate follow-up actions when required.

This structured coordination can improve the continuity of care and help clinics maintain oversight of the patient's recovery process even when additional support is provided locally.

OPID provides a secure communication environment where clinics and patients can exchange text messages and share files during the post-treatment period. This allows patients to communicate their recovery status, ask questions, or report symptoms after returning to their home country.

Through the platform, patients can send messages, upload photos, documents, or other relevant files related to their recovery process. Clinics can respond with guidance, instructions, or follow-up information in a structured and documented communication environment.

All communication within the platform is recorded and time-stamped, creating a transparent interaction history between the clinic and the patient. This helps ensure that important information related to the treatment and recovery process remains organized and accessible.

By providing a dedicated communication channel, OPID helps patients remain connected with their clinic after treatment and enables clinics to maintain consistent follow-up communication even when the patient is located in another country.